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Stephen Mburu Ciirah

Mr Stephen Cirah, World Vision International, Kenya

CV

Summary of 12 Years Working Experience

 

·         1 year, Senior Africa Leadership Team, World Vision International (Africa IT Director)

·         1 year, Senior Level Management, Africa Online Holdings (Head, Pan African Business)

·         2 years, Middle Level Management, Africa Online Holdings (Technical Manager)

·         4 years, Entry Level Management, Africa Online Uganda (Technical Manager)

·         2 years, Network Engineer, Africa Online Kenya

·         2 years, Information Systems Analyst, Intermediate Technology Development Group

 

Academic Qualification

 

· MSc. Computer Science, University of Nairobi, 2006-2008 (On-going). Special interests in Data Communication & Computer Networks and ICT Policy Research & Advocacy.

·  BSc. Computer Science, University of Nairobi, 1997, 2nd Class Honors, Upper Division

 

Professional Certifications

 

· CISCO Certified Network Professional (CCNP-Routing), May 2003

· CISCO Certified Network Associate (CCNA), January 2003

 

 

Employment History

 

·     November 2007 – To date: Africa IT Director, World Vision International, Kenya

 

As the Regional IT Director, my role is to provide strategic leadership and coordination of Information and Communication Technology (ICT) and information management in the region/continent and to build ICT capacity and awareness in the region that will support the ministry and contribute to its effectiveness, quality and accountability. The region covers 26 countries in Africa.

World Vision is a Christian relief, development and advocacy organisation dedicated to working with children, families and their communities worldwide to reach their full potential by tackling the causes of poverty and injustice.

 

·     September 2006 - October 2007: Head, Pan African Business, Africa Online Holdings Ltd, Kenya

 

The Pan African Business division of Africa Online (AFOL) is a Sales and Customer Service engine focusing solely on large global accounts for the rest of the AFOL operations as well as relationships with other operators in markets where we do not have a presence. As the Head of PAB, the key focus is to generate corporate business revenue growth in AFOL operations through PAB sales initiatives, and to grow revenue in non-AFOL markets through partnerships with affiliates. The geographical spread of AFOL operations is 9 sub-Saharan African countries.

 

Africa Online is a premium provider of internet communication services in Africa and leverages upon its ability to provide tailor made connectivity solutions across the continent. The Group is Africa’s largest Pan African Internet Service Provider (ISP) and now operates in 9 sub-Saharan countries offering a wide range of consumer dial up, broadband and corporate access products.

 

· November 2004 - August 2006: Technical Manager, Africa Online Holdings Limited, Kenya

 

As the Technical Manager for the Pan African Business Unit, the primary role is to provide pre and post sales technical support during the acquisition, implementation and maintenance of large global customer accounts with presence in multiple locations in Africa. This includes the design of high performance redundant network solutions, overseeing the implementation of these solutions and managing the day to day service delivery as per contracted Service Level Agreements (SLAs).

 

·  December 2000 - October 2004: Technical Manager, Africa Online Uganda Limited, Uganda

 

To oversee all technical operations from procurement to setup, maintenance and review of technical infrastructure to ensure continuous service delivery to Africa Online Uganda Limited customers.

 

·  April 1999 - November 2000: Network Engineer, Africa Online Kenya Ltd, Kenya

·  September 1997- April 1999: Information Systems Analyst, Intermediate Technology Development Group (ITDG), Kenya

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