Nicholas Nesbitt is the Founder and CEO of KenCall, the first and most successful of Kenya’s business process outsourcing (BPO) and contact centre services providers. He is also a Director of the Central Bank of Kenya. The President awarded Nicholas a presidential medal of honour in 2006, the Order of the Grand Warrior (OGW), in recognition of his pioneering spirit in creating and growing the Kenyan BPO outsourcing industry. Nicholas is also a member of YPO (Young Presidents Organization).
Nicholas was recently appointed to be a council member of the Multimedia University College, formerly the Kenya College of Communications and Technology (KCCT) by S.J. Kosgei, the Minister for Higher Education, Science and Technology. The Prime Minister appointed Nicholas to be a member of the newly formed council, The BPO/ITES Industry Working Group which was formed and gazetted on the 18th of December 2009.