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Gilda Odera is a Pioneer in the outsourcing Industry in Kenya, having founded the second call centre offering services to international clients.
An Upper Second Class Graduate of the University of Nairobi in 1989, Gilda started her working career as a marketer in a company called Marketing Support Services and worked up to become a Director in the company, a position she held till leaving in 2001 to join Skyweb Technologies Ltd, an ISP company of which she is a co-founder and owner.
Gilda has run Skyweb Technologies Ltd for the past 6 years. In 2005, she started Skyweb-Evans, in pursuit of a passion to develop the Call Centre and Business Process Outsourcing industry in Kenya.
Gilda is a founder member and is the current first Chair of the Kenya BPO and Contact Center Society.
Gilda Odera has received the following awards:
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Africa ICT Achievers’ Award, Top ICT Business Woman 2005, Runner Up
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Best Entrepreneur of the Year, 2006 by Computer Society of Kenya
The above awards were in recognition of Gilda’s efforts in pioneering the Outsourcing Industry in Kenya.
Over the past years, Gilda has held the following positions and still holds some to date:
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Board Director of TESPOK (Telecommunications Service Providers of Kenya), a position she has held from 2004 to date.
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Chair, Public Policy Board, Computer Society of Kenya, 2004
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Council Member, Marketing Society of Kenya 1999
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Chair, Kenya BPO and Contact Centre Society
Gilda Odera has been invited to speak in several conferences on various topics. Some of these conferences include:
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“Unleashing Potential in Africa”: A conference in Toronto,Canada 2005
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Commonwealth Technology Organisation Conference 2007
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Africa BPO and Contact Centre Conference in Nairobi 2006
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Participation in a UNDP Panel in WSIS Tunis 2006
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New York Call Centre Expo,2008
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And many more conferences and workshops
Gilda is married with two children and enjoys community service. She is a member of the Rotary Club of Milimani where she has served as a Community Service Director and Club Secretary. She is also a member of OWIT (Organisation of Women in Trade).
Gilda believes in equal opportunities for all and is passionate about empowering women.
