NAIROBI TO HOST FORUM: Outsourcing and Shared Services for NGOs

International experts on outsourcing and shared services will gather in Nairobi on 17 June for the Rockefeller Foundation’s forum “Optimising Service Delivery through Outsourcing and Shared Services.”  Representatives from over 150 non-governmental organizations and development agencies will learn how to increase the efficiency of their operations through the use of outsourcing and shared services. 

The Forum is one piece of a larger Rockefeller Foundation initiative aimed at supporting t he development sector, as well as stimulating the growth of Kenya’s emerging Business Process Outsourcing sector.

“Kenya hosts a vast number of local and international NGOs, development agencies and inter-governmental organizations,” said Dr. Wiebe Boer, Association Director of the Rockefeller Foundation.  “By outsourcing their non-core activities to specialised service providers or by consolidating them in internal shared service centres, they can both reduce costs and stimulate the country’s emerging outsourcing industry.”

Wiebe Boer, Associate Director, Rockefeller Foundation

Several international speakers are expected to offer briefings and case studies at the Forum. They include Adam Bricker, Chief Information Officer of  World Vision International, USA; Thomas Abellof Accenture Development Partnerships, USA; Mark Dronzek Chief Information Officer of Family Health International , USA; David Barnard, Executive Director of the Southern African NGO Network (SANGONeT); William A. Brindley, CEO of Nethope in the US; Tony Simons, Deputy Director and head of Human Resources at ICRAF in Kenya; Nick Nesbitt, CEO of KENCALL, and Fiona Smith, Development Fund Programme Manager of the GSM Association in the UK.