Customer Service & Contact Centre West Africa, 2009
24-25 November 2009
There is increased interest in the West African market in contact centre implementation and business techniques. The Nigerian Customer Service & Contact Centre Conference is a focussed event for the increasing number of organisations in the country with established contact centres – and those planning to set up centres – to learn about world trends and latest developments in contact centre technologies and management strategies. Telecom operators, banks and other financial service companies, outsourcing operators, oil companies, public utilities and government departments will be the key target sectors.
The event will also provide a platform for vendors in the contact centre and customer service industries to market their products, services & solutions in a focussed exhibition as part of the event, and present case studies and educational presentations in the conference.
Click here to submit your Presentation for this event >